bztronics

Support Page

Most of your questions can be answered below. Our software is very easy to use and is well documented. If your question isn't answered here or on the FAQ page, call us or email us from the Contact page. Your questions will be answered within 24 hours.

Customer Support Number for Existing Customers 

Basic Download and Install Instructions

After you purchase a product from us, you will be immediately be directed to a download page to download your software or e-books. You will also be sent a download link via email. This double-buffered system assures that you will get your software or eBooks instantly.

1. When you reach the download page - double click (left mouse button) on the download link

2. You will be asked if you would like to Open or Save the file - Click "Save File"

3. On the next screen you will be asked where to save the file - select Desktop (see below)

4. The file will download at this point - look for the file folder on your Desktop

5. Double click on the folder - a new window will open with the Install(xxx).exe file in it 6. Double click on the exe file and follow the simple install instructions

7. If prompted by Windows Vista or Windows 7 to "Allow" or "Cancel" the installation - click Allow

Note* - If you are using an old operating system, you may need a zip program. See the references below on how to obtain zip and pdf software absolutely free of charge.

If you didn't receive your download somehow (unlikely), or still have questions, please email us or contact a Live Support person by clicking on the Live Help Image on the left hand side of this page. Emails are answered promptly, in the event that Live Help is offline.

Latest Software Release Information:

Rife Machine Plus - Version 2.0.2.4

Life Frequencies Generator X - Version 2.1.2.3

Theta Wave - Version 2.0.4.2

What is a .zip file?

A .zip file is a file that has been compressed to a smaller size for easy transfer, backup and to decrease download times. If you have Windows XP or Vista, simply highlight the zip file and right click your mouse. A menu will pop up. At this point click Extract To... and pick a folder to extract your files (for instance setup.exe).

Once the file is extracted you simply double click on the setup(xxx).exe file and the program installer will guide you through the rest. If you are running an older version of Windows, you can download a handy program that will allow you to unzip and zip files in different formats all for FREE. Just click the link below to get 7ZIP software.

Click here to get free Zip software!

What is a pdf file?

PDF stands for "Portable Document Format" and is lisenced by Adobe. If you have downloaded an eBook in pdf format (filename.pdf), normally you can double click the document and it just opens. If it doesn't, don't worry - Adobe Reader is FREE and can be downloaded from the link below. Just install it and you will then be able to open pdf files.

 Click Here to download FREE Adobe Reader

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